A significant issue that causes problems in businesses across the world comes from managers who are not readily accessible and are only present at infrequent, and often random, moments in time. Whether this is through choice, i.e. they do not feel the need to be in the office or make themselves available for discussions with employees, or they would actually like to be present more often but simply do not have the time available, the end result is still the same in that it can cause significant disruption to the business.
Managers who are not present will not be available to answer questions and queries as they arise. An employee may be unwilling or have been deliberately instructed not to make a decision or take a course of action without speaking to the manager first. In this circumstance, decisions and actions will be delayed which will often have a detrimental affect upon the business in some way (e.g. stopping or reducing production until a decision has been made).
Also, a manager who is not present in a workplace will not be there to supervise staff members. Even though the vast majority of employees should be responsible enough to do their work even without a manager present, often times there will need to be some level of supervision in order to keep everybody on track and focused on the task in hand. If they are not, productivity and output levels will be greatly lower.
An inaccessible manager may even cause resentment amongst employees who become jealous at a manager not being on the premises. Even if they are out and about on important business which will benefit the company, the fact that they are not there and are not seen will start the resentful whispers around the workforce who begin to wonder if the manager is actually working or is in fact off on a jolly somewhere. This resentment can lead to lower motivation, reduced productivity and higher levels of staff absenteeism.
For a manager who is already so busy that they struggle to find the time to be accessible to their workforce, the idea of taking even more time out in order to attend business coaching can seem rather counter-intuitive. However, there are a number of benefits which will free up time in the future, which makes this short-term hit worth it for the long-term gains which will be made.
Business coaching can significantly assist with the art of delegation. Feeling the need to do everything themselves is one of the primary reasons for managers struggling to find enough time in the day. Delegating important tasks to others will be extremely hard initially, but once started will free up a significant amount of time for which the manager can spend doing other things. Rather than being shut away in their office with the door closed trying to get everything done without distractions, they will be free to be accessible for queries and concerns.
During the business coaching meetings, the coach and the manager can also discuss the importance of being available and accessible for employees. The manager may not even have realised the impact their absence or inaccessibility has upon their employees who depend upon them for leadership and guidance.