Having detailed and extensive knowledge of the subject to which your job relates is obviously extremely beneficial and in all honesty necessary for completing tasks efficiently and safely. As far as employees are concerned, without the knowledge taught to them through training courses and other methods of learning, they will be muddling through doing the best they can from guesswork or existing knowledge. As such not only are they likely to be unsafe as they will be unaware of all of the risks and dangers associated with the task and the substances/materials used, but they will in all likelihood be performing far below their potential capabilities were they to be highly trained in the operation.
Sometimes though all of the knowledge in the world will not make a difference to output and productivity levels if there are other issues which are weighing heavily on the individual or team. These issues can severely limit the contribution made by them towards achieving the objectives and goals of the organisation. In this scenario, business coaching may be required to alleviate the situation.
Business coaching sessions between an individual and an experienced business coach will identify these issues and enable the commencement of the process of tackling them. By providing business coaching to employees, these metaphorical obstructions can be fully identified, and plans drawn up to overcome them. The plans and objectives will be unique to the individual person, which is why business coaching is so beneficial for anybody. Once these issues have been eliminated or significantly diminished, the employee will be far more able to put into effect all of their knowledge and abilities for the overall benefit of the company. Employees are typically regarded as a company's most important asset, and so having a workforce that is not only highly knowledgeable but also has barriers and restrictions which are limiting their contribution taken away will culminate in a group which stands a far greater chance of success in terms of meeting or exceeding the targets set.
It is often the case therefore that training or business coaching in isolation will contribute towards the creation of the most efficient and effective team possible. Both forms of development will have their beneficial traits and are highly likely to be worthwhile, but one without the other will only have a limited effect. Providing training courses in conjunction with business coaching will on the other hand allow for a two-pronged attack on the creation of an effective employee. Training will increase knowledge, whilst business coaching will enable them to fully utilise this newly-acquired information to excellent effect for the benefit of the business. Whilst it may be expensive initially to provide such development opportunities for one or more staff members, the long term benefits of doing so will typically far exceed the initial costs involved.
It may be easier and cheaper to keep things as they are and hope that sales will increase or that the cost of sales figure will somehow magically decrease, training and development needs to be viewed as an investment which will provide more of a positive financial contribution in terms of increased output, efficiency and reduced recruitment costs than is paid out to provide the training and coaching.