A large number of issues which are affecting the quantity or quality of an employee's work are easy enough for a manager to see and identify. Factors such as poor attendance, too much talking with colleagues during working periods, constantly malfunctioning equipment and many more besides can all have a significant detrimental impact upon the level of work in relation to what management expects.
However there are also many issues which are hidden from a manager's view. A typical example includes events in the employee's personal life which affects their concentration and motivation in the workplace. Sometimes this can be done deliberately insofar as an employee tries to hide everything from the manager for reasons such as embarrassment, or fearing that it may potentially jeopardise their employment (i.e. management may feel it has too big of a negative impact for them to continue working at the company). It may also be the case that an employee does not deliberately attempt to conceal anything, but is not entirely forthcoming about such issues. Occasionally it may even be the case that the employee themselves is not aware of what is preventing them from being a more effective worker, and that taking certain action to remove metaphorical barriers or restrictions can increase productivity and achievement of the organisation's corporate goals.
Whatever the issues may be, and whether they are hidden or obvious, managers must constantly be aware of issues or difficulties which their employees may be facing, and looking at ways in which these can be addressed. One of the best ways of putting this in place is to make use of business coaching for employees. An experienced business coach will be able to have in-depth discussions with the individual employee and get to the bottom of what is affecting them, and what remedial action the company can reasonably make to help improve the performance of the employee.
The long-term improvement in performance can more than offset the cost of providing the person with business coaching and any additional training they may require. Increased output, improved productivity, less mistakes/wastage and reduced staff turnover leading to lower recruitment costs and disruption to existing operations will all filter down to the bottom line and benefit the company's financial position.
With a continually changing marketplace and working environment, not to mention the multitude of events which go on in a worker's private life, managers need to be constantly aware of circumstances which are negatively affecting an employee's performance. Whilst there will be certain things which are unacceptable and need stamping out without argument, there will be many others which can be alleviated with the support of the business and working with staff members such as altering working hours or providing more opportunities for development for instance. Business coaching is a powerful and exceptionally useful process for discovering issues and putting into place action plans to tackle them. It can be provided on its own or in conjunction with additional training courses to create a more effective workplace.